Performance Management – Talking To the Wrong People?
- Performance Management
Are you talking to the Wrong People? Are you talking to the people with the issue, or talking about them with others?
- Article
Resources
Presentations that Promote Your Business
- Presentation
Here we will be looking at creating and delivering presentations that promote your business!
- Article
A Presentation That Will Keep Your Audience Awake
- Presentation
So how do turn your business presentation into a success? You need a presentation that will keep your audience awake!
- Article
Presentation Tips: How to Use Eye Contact
- Presentation
Are you capitalising on the simplest way to boost the impact of your presentations?
- Tips
Tough Negotiations: Mind Over Matter?
- Negotiation
Our mind builds up arguments, counter-arguments and uncertainties, that stop from getting what we actually want!
- Article
The Power of Pause in Presentation
- Presentation
A moment’s silence is one of the most effective secrets of presenting and public speaking
- Article
Presentation Skills Top Tips to Overcome Fear
- Presentation
“No, no! Please don’t ask me to make a presentation.”
“I can’t do it – I get too scared –
I’ll faint – I won’t be able to breathe.”
- Blog
All in the Room – All in the Zoom
- Remote Teams
Impact Factory Director Robin Chandler speaks about the transformational effect Zoom Rooms and Neatbar technology is having on Hybrid Working!
- Video
Spoilt for Choice? Customer Service
- Communication Skills
Whether it’s restaurants, hotels, construction companies, financial institutions, or training companies – We really are spoilt for choice!
- Blog
Storytelling: Creating an Emotional Connection
- Storytelling
Using stories to create an emotional connection, will immediately resonate with your customers and your own people as well!
- Article
7 Pieces of Advice to Calm Presentation Nerves
- Self Confidence
- Presentation
Even those with nerves of steel may feel they are facing a deep abyss when having to give a presentation!
- Blog
Mindfulness Top Tips
- Wellbeing
Less stress, less anxiety, a happier outlook, a healthier body, and a more peaceful, calmer inner life!
- Tips
Bad Customer Service: Once was more than enough, thank you
- Customer Service
Places or people that never keep their word and who wouldn’t know what exceeding expectations even looked like!
- Blog
The Labour Party Leadership: Sense and Nonsensibility
- Leadership Development
The Labour Party, in its current Leadership skirmish, looks like a very large dysfunctional family!
- Blog
Mindfulness vs Mindlessness
- Wellbeing
We can guarantee that pretty much anyone who drives has had the experience of arriving somewhere and, having driven on autopilot, can’t really recollect the journey.
- Blog
Negotiating 7 Top Tips
- Negotiation
Consider Negotiation as a game and use these negotiating tips to help you play your best hand!
- Tips
What Is Resilience At Work?
- Resilience
The ability to manage everyday stresses and pressures plus the unexpected stuff that can ambush the best of us!
- Blog
Resilience Top 7 Tips
- Resilience
Whether you have a high resilience factor or a low one, there are things you can do to build your resilience!
- Tips
Managing Imposed Change – Getting Involved
- Change Management
- Empowering
Getting Actively Involved With Managing Imposed Change One of the things that happens to quite a lot of people when change is on the cards is that they become passive; indeed, some even become paralysed at the thought of having to make changes. I’ve written before about Active vs Passive Choosing in terms of communication […]
- Blog
The Fine Art of Delegation
- Leadership Skills
In today’s busy world, one of the best ways to get more time for those top-priority projects is by delegating some of the lower-priority work to someone else. (If you’re able to eliminate it, that’s even better.)
- Tips
National Storytelling Week
- Storytelling
Use storytelling elements to make you more appealing, approachable, and accessible!
- Blog
Storytelling – Finding Common Ground
- Storytelling
It takes very little to create common ground and we know that storytelling is one of the best ways to achieve that.
- Blog
PowerPoint: It’s You They’ve Come To See
- PowerPoint
No one comes out of a presentation saying Wow that was a blinding PowerPoint!
- Article
Customer Service: Is the Customer Always Right?
- Customer Service
The perceived wisdom is that the customer is always right.
- Blog
