Public Speaking – The Art of making speeches
- Speaking
Overcome your fear of public speaking with our top tips for a successful speech.
- Tips
Resources
Motivation – Going for It!
- Self Motivation
All of us have dreams, yet too few have the motivation to pursue them.
Going after the dream can feel so daunting it’s often easier to have the fantasy than to live it.
- Article
Persuasive Leadership – Four Steps to Success
- Leadership Skills
Persuasive leadership is the art of making a rational argument for action in a manner that evokes a strong positive emotional response.
- Article
Assertive Communication – 5 Tips For Effective Use
- Assertiveness
Not only does assertive communication help us express our views and achieve goals but do so without hurting or alienating others.
- Tips
Assertiveness Skills – The Art of Saying No
- Assertiveness
A lot of people just don’t like the idea of having to tell people they can’t do something.
- Article
Top Ways to Deal with Conflict – and Harness Its Potential!
- Conflict
Research shows that managers often spend as much as 20 per cent of their workday trying to resolve conflict.
- Tips
Dealing with the Media – UK Media Skills
- Media Skills
To a story-hungry journalist, nothing is sacred, no one is exempt and everyone is vulnerable!
- Article
Boost Your Every Day Communication Skills
- Communication Skills
The only person you can be sure of changing in any communication is you.
- Article
The Seven Barriers to Communication
- Communication Skills
Communicating is straightforward.
What makes it complex, difficult, and frustrating are the barriers we put in the way.
- Article
Top 10 Customer Service Tips
- Customer Service
Focus on the customer rather than yourself for greater business benefit
- Article
What is Leadership?
- Leadership Skills
Ask a hundred people ‘what is leadership?’ and you will receive a hundred different answers, so let’s look at the fundamentals
- Article
Simple Tips for Swift Conflict Resolution
- Conflict
Learn how to engage with conflict in order to find a solution for all concerned.
- Article
Creative Thinking For an Agile Innovation Culture
- Change Management
Encourage employees to put diverse ideas together which makes businesses thrive and creates a culture of innovation and high engaged teams.
- Podcast
Soft Skills CPD, Vital for Cultural Shifts and Thriving Organisations
- Change Management
Put the individual at the centre of learning to make change effective and implement a successful culture shift through Continuing Personal Development (CPD).
- Podcast
Putting People at the Heart of the Business
- Management
- Connecting
- Leadership
Help your organisation to stay ahead of the game, addressing rapid growth and change and improving productivity and retention.
- Podcast
Managing and Leading People Through Change
- Change Management
The importance of leading people through change by transparent communication.
- Podcast
What is Personal Impact?
- Personal Impact
If you can positively impact those around you, you’re more likely to be successful in achieving your goals!
- Podcast
Can Women Feel Confident and Make Their Voices Heard in All Forums?
- Women in Leadership
Impact Factory Director Jo Ellen Grzyb joined Woman’s Hour on BBC Radio 4 to offer practical tools to inspire all and boost confidence.
- Podcast
Remote Training at Impact Factory
- Remote Training
Remote soft skills training provides flexible and accessible learning that aligns with the modern work environment.
- Video
Delivering Bad News Confidently
- Interpersonal Skills
- Empathy
Simple steps for calm and effective management of difficult situations
- Article
Promoted to Line Manager?
- Line Management
People are often promoted to line managers without being given adequate support and training. What Could Possibly Go Wrong?
- Article
Help Out at Home
- Remote Working
Increase the levels of productivity, well-being, and loyalty by an amount well in excess of the cost!
- Article
Managing Mental Health Issues
- Wellbeing
- Difficult People
It’s not just about extremes. People suffer depression, anxiety and grief due to high levels of uncertainty!
- Article
How Well Do You Interview?
- Interview Skills Resources
It’s your job to help bring the interview to life so that we want to know more and can visualise you working for us!
- Article