Assertiveness – Overcome Conversation Power Plays
- Assertiveness
When you know you are supposed to “just shut up and listen,” and you really want to get your point across, you have options.
- Article
Resources
Delivering Great Customer Service – 10 Tips
- Customer Service
People will remember what you or your employees have done or not done.
- Article
Being Proactive
- Self Motivation
What does being proactive really mean?
- Article
Don’t Procrastinate – Just Do it Now
- Time Management
We all suffer from procrastination at some point in our lives).
Sometimes we can get completely paralysed when we think of just how much we have to do.
- Article
Making Work Work: Back to Normal?
- Remote Teams
We’ve had time and space to reassess our priorities. We enjoy the autonomy and sense of being in charge of our own lives!
- Blog
Managing in a Hybrid World
- Management Skills
- Remote Teams
If hybrid is the way of the future, how do you manage it so that things work smoothly and people feel taken care of?
- Article
Self Esteem
- Self Confidence
Without a firm foundation of your own view of self-worth, then your self-esteem can be knocked back quite quickly and easily.
- Article
Why Soft Skills Are Important
- Soft Skills
In most progressive companies, managers are looking for people with the ability to communicate clearly and openly, and to listen and respond empathetically.
- Article
Good Presentation Skills: A Step-by-Step Guide
- Presentation
Use our simple roadmap for delivering a great presentation
- Article
The Quick Fix – Interpersonal Skills
- Interpersonal Skills
It’s a bit like someone becoming an overnight success (to the rest of the world) after years of hard graft.
- Article
Leadership: Top 7 Tips
- Leadership Skills
We’ve narrowed it down to a few simple things anyone at any level of their development can take on board.
- Tips
Impact Factory's Infamous Desire Pack
- Purpose
This is a sizable, thought provoking questionnaire designed to get you thinking about how you’d really like your life to be.
- Article
Making Personal Development Personal
- Development
Personal Development can sometimes seem like a pretty daunting ‘task’ rather than something to be desired or pursued.
- Article
Personal Development
- Development
Each time you learn something about yourself or the world, your awareness increases and your perspective will have changed.
- Article
Adapting Business to Covid
- Remote Working
How were we going to manage as a team, work effectively from home and run good meetings?
- Blog
Personal Development Success Equation!
- Development
Do you have any idea how to measure your success?
- Article
Top Tips for Excellent Customer Service
- Customer Service
Learn how to create Win/Win situations so everyone goes away feeling ‘right’ and returning for more.
- Podcast
Personal Growth and Development – Is Life Keeping You From Getting Anywhere?
- Development
When was the last time you spent time thinking or contemplating what you want in your life?
- Article
Becoming More Proactive
- Self Motivation
Do you want to let things happen to you, or do you want to make things happen?
- Article
Procrastinate
- Time Management
However busy and well-organised we may seem, most of us have things lurking around that stubbornly don’t seem to get done!
- Article
Assertiveness: Why it’s Hard to Just Say No
- Assertiveness
It’s really hard to say no for a lot of reasons – reasons that unassertive people believe are true usually with very little evidence.
- Article
Professional Development and Training
- Development
Personal development in professional skill sets is the sort of training we think of now as essential!
- Article
How Do You Start Goal Setting?
- Purpose
To achieve true success and happiness we must allow ourselves to dream about the things we really want!
- Article
Soft Skills CPD Can Make a Real Difference
- Soft Skills
Many organisations have continuing professional development plans for soft skills development and embrace CPD as part of those plans!
- Article
