Negotiation Skills Course
Learn to close better deals and influence outcomes in our negotiation skills course. We’ll show you how to build lasting relationships and achieve win-win results every time.
- Maximum 10 Delegates
- Top Quality Trainers
- Money Back Guarantee
The tailored approach is very clever and maximises learning for every delegate. It is also a lot of fun. I feel more confident in negotiations and am using the skills I learned.
This Negotiation Skills Course helps you with
Preparing for Negotiations
Working From Their Point of View
Understanding The Rules of Negotiation
Eliciting Information
Holding Your Ground
Maintaining Flexibility
Closing The Deal Successfully
Playing the Game Strategically
Increasing Confidence

Book this Negotiation Skills Course
This course is only available as one-to-one skills training.
Please contact us to discuss further options.
If you want to book 4 or more people on to a single course, please contact us:
Location
London Training Rooms,Suite 121
Business Design Centre,
52 Upper Street,
London, N1 0QH
Running time
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Course Overview
We all have to negotiate. Some we will win, some we will lose. The principles are the same though.
Success in business demands strong negotiation skills – whether you’re securing a major contract or deciding team responsibilities. Standing alone in a formal negotiation is a very different process to team leaders defining roles, yet many professionals struggle with both.
Whatever your role and whatever types of negotiations you encounter, having impeccable negotiation skills will make a difference. That’s how effective negotiators secure a win-win outcome.
During our results-oriented negotiation skills course, we’ll highlight the negotiating skills and qualities you already use, introduce some new negotiation strategies and hone them all for more effective use. We’ll help you to become successful negotiators.
Negotiation is a game, but if you learn to play it well, your chances of winning will improve remarkably.
Our experienced trainers and negotiation experts are here to help you develop practical skills for business success.

Course Benefits
This Negotiation Skills Course is limited to 10 delegates, ensuring personal attention to everyone on the course.
Top-quality trainers means a total focus on you.

Negotiation Skills Course
DAY ONE:
Negotiate like a pro and boost your confidence
- The Basics of Negotiation
- A practical toolkit for preparing negotiations
- Scale of Investment
- Tools for Successful Negotiation
- ‘Seeing’ Their World
- What’s In It for Them?
- Understanding the Rules of Successful Negotiating
- Negotiation Roles
- Types of Questions
- Buying Signals
- The Negotiation Game
- Closing the Deal
PODCAST
Listen to Impact Factory Director Jo Ellen Grzyb and Senior Training Consultants Caitlin Shannon and Simon Westwood talking about Negotiation
Course content
Negotiating
Behaviours, patterns and expectations
Defining the skill of negotiation
Preparation
Preparing for different negotiations and different phases of negotiations
Looking at the purpose
Desired outcomes and acceptable agreements for both sides
Differences between an interest and a position
Scale of Investment
Simple vs. complex
Investment in time, energy, preparation, tactics, emotion, creativity
Steps to Effective Negotiation
What steps are needed to get the best outcomes?
Practising a wide range of easy-to-remember tools
Their World
Understanding the other side’s point of view and different styles of negotiation
Cross-cultural negotiations
Develop a greater understanding of people
What's In It for Them
Understanding what a successful negotiation for someone else looks like
Knowing their hot buttons
Understanding the Rules
Explore rules and beliefs about the process from negotiation experts
Which rules help, which rules hinder
Formal negotiation vs informal negotiation
Individual negotiation vs collaborative negotiation
Negotiation Roles
Conscious and Unconscious roles in the negotiation experience
The different phases of negotiations
Types of Questions
Different questions to ask in a negotiation
Understanding the effect questions can have during in the negotiation process
Buying Signals
Recognise indicators that someone may be ready to close a deal
The Negotiation Game
Our very own Negotiation Game!
Negotiation Strengths
Our Course Team
Reviews
Impact Factory offered a good training and were flexible in terms of scheduling. I’d use them again in the future if they offered a relevant training and have recommended them internally. Course provided a lot of useful tools and tips for negotiation and relationship management.
I have been able to practise many of the things we learnt on the day. Understanding the different approaches people tend to take has allowed us to move some conversations forward.
The tailored approach is very clever and maximises learning for every delegate. It is also a lot of fun. I feel more confident in negotiations and am using the skills I learned.
CPD Accredited Course
A total of 6 (SIX) hours CPD study will be completed for this course.
Ongoing Support Service
- Email and telephone access to both of your trainers.
- You will also have access to the Negotiation Skills post-course web page, giving access to the extensive material and imagery including:
Why Choose Impact Factory?
We provide a learning platform that is tailored to your professional growth, no matter your level of experience. Your training course will cover the topics in a fun and engaging way, delivering high-level concepts in a fresh, engaging way that is accessible to everyone.
Some of the reasons we believe in our ability to deliver you success:
- 5 Star rating on Google, from professionals just like you.
- 4.8/5 For Customer Experience and 4.9/5 For Our Product On Feefo, from verified individuals.
- A diverse delivery team, each bringing a unique delivery method.
- Frequently sold-out workshop sessions.
- A wealth of case studies.
- CPD Accredited Course
- A track record of delivering value for organisations through the empowerment of their people.













