Conflict Management In-House Training
Manage conflict and achieve win-win resolutions.
“Excellent – built around what I and other attendees needed, sharing useful structures and practice opportunities to help us think about conflict management in a more structured way, and give tools to work on.”
Avoiding Conflict Can Be Expensive
‘Yes, but not today’ is how people usually feel about conflict.
Being conflict avoidant means avoiding conflict
“At Any Cost”
Long term pain for short term gain.
Conflict Management Training
Conflict Management and Difficult People combines theory with practical exercises.
It’s designed to help delegates constructively engage with conflict rather than avoid it.
Almost every company in the world has, on occasion, a problem with conflict among its employees, or conflict that its employees have to deal with externally.
See What We Can Do For You
If you like what you’ve seen and would like to know more please contact our team.
Tailored to Your Issues
Our in-house Conflict Management Training can be tailored as an in-house programme.
Give your people usable, relevant, and confidence-building tools to help them handle the most difficult conversations.
In-House Tailored Programme
Conflict Management can be part of an In-House bespoke programme.
We can help you to deal with difficult people both internally and externally:
- Tricky Suppliers
- Irate Customers
- Negative People
- Under Performers
- Excuse Makers
- The Know it All
While not every conflict offers a straightforward solution, the majority can be resolved with perseverance and understanding.
Most individuals excel at dodging conflict rather than confronting and resolving it.
Conflict Management Training is for:
People who need to get on with each other better and not get bogged down in arguments and tensions that disrupt the flow of work.
Some of your staff may need to manage conflict with more confidence, or even instigate conflict management if necessary.
Effective conflict management training can lead to enhanced communication, improved problem-solving skills, and a more positive workplace culture, ultimately resulting in increased productivity and employee satisfaction.
Benefits of Conflict Management and Difficult Conversations Training
- Improved Communication:
- Training improves communication skills, allowing individuals to express themselves clearly, actively listen, and handle difficult conversations effectively. This leads to a better understanding and fewer misunderstandings.
- Reduced Stress:
- Effectively resolving conflicts reduces stress and tension associated with disputes, creating a more positive and supportive work environment.
- Professional Growth:
- Conflict management skills are valuable both in professional and personal life, contributing to overall personal growth and improved interpersonal relationships.
- A Positive Work Environment:
- By actively promoting open communication, collaboration, and respect, conflict management training cultivates a workplace culture that is not only more positive but also deeply inclusive, driving engagement and productivity.
- Talent Retention:
- By creating a culture of open communication, respect, and effective problem-solving, conflict management training enhances the long-term success and sustainability of an organisation.
- Better Problem-Solving:
- Conflict often stems from underlying issues. Conflict management training equips individuals with the essential skills to effectively address these challenges, leading to improved problem-solving and innovative solutions.
- Improved Relationships:
- By understanding diverse perspectives and identifying common ground, individuals can form stronger, more trusting relationships with colleagues, supervisors, and clients.
- Increased Productivity:
- Effective conflict management reduces workflow disruptions, enabling individuals and teams to concentrate on their tasks and objectives, which ultimately enhances productivity and efficiency.
- Organisational Advantages:
- A workplace that actively prioritises conflict resolution and cultivates a positive work environment is not just more appealing; it significantly enhances its ability to attract and retain top talent.
- Teamwork and Collaboration:
- Conflict resolution training often features team-building exercises that promote understanding and collaboration, leading to stronger, cohesive teams.
In-House Tailored Assertiveness Skills Training
- We create unique in-house tailored training programmes for businesses.
- We design these programmes around specific needs and within budget.
- Have a look at the possible combinations of elements in an Interpersonal Skills programme below.
