Upcoming Courses & Tasters

Interpersonal Skills Training

Impact Factory has everything you will ever need to enhance your own or your organisation’s Interpersonal Skills Development

Build Stronger Connections

Interpersonal skills training is a crucial investment for individuals and organisations seeking to enhance collaboration, communication, and conflict resolution. 

This training helps participants develop transversal skills that can be used both in life and the workplace. Often known as soft skills these are things like active listening, assertiveness, influencing, and facilitation which help to build stronger relationships with colleagues, clients and customers. 

Our Interpersonal Skills Training is suitable for:

  • Anyone who has difficulty setting boundaries 
  • People who need to increase confidence and give clear messages
  • Managers who deal with difficult people and situations
  • People who need to deal with feelings and manage anger

All these and more can gain significant benefits from Impact Factory’s Interpersonal Skills training.


Interpersonal Tailored Training

Interpersonal Skills as part of an In-House Tailored Training Programme puts the focus on the skills and attributes the delegates already have.

We then work on adapting and honing these skills to develop desired workplace outcomes.

Working in small groups, two experienced facilitators use game-play, role-play, and other experiential processes to get each individual to see exactly what is possible for them to achieve.

Tailored to Your Issues


One and Two-Day Assertiveness Courses

Stand up for Yourself – Increase your ability to handle others Feel better about Saying No!

This is a practical assertiveness course that will help you feel more confident in your ability to deal with aggressive people and avoid those angry outbursts when you are pushed too far.

We look at how you can make easy changes in your behaviour so that you will no longer feel pressured into doing things you’d rather not do.

This is the original too nice for your own good assertiveness programme.


One and Two-Day Personal Impact Courses

These courses help you with:

  • Your Impact On Others
  • When It Doesn’t Go Well
  • Your Ability to Influence
  • Verbal and Non-Verbal Communication
  • Setting Clear Boundaries
  • Appropriate Assertiveness
  • Difficult People and Situations

One-to-One Skills Training

All the skills we help develop here at Impact Factory are available to you individually in a one-to-one skills training. A remote two-hour personalised coaching session.

This two-hour session is pre-arranged with a conversation about what you are looking to achieve.

It will be an intense and highly personalised experience, crafted around your needs and designed to maximise the potential of your existing skills.

Your one-to-one skills training session will be led by one of our highly experienced training consultants who regularly works with this skill set.

This close personal attention can sometimes be more useful than a one-day course.


Interpersonal Skills Open Courses

CPD Accredited Interpersonal Skills Courses at Impact Factory help individuals effectively communicate, interact, and relate to others in a personal or professional setting.

These skills include verbal and non-verbal communication, active listening, empathy, conflict resolution and teamwork.

Effective interpersonal skills are essential for personal and professional success.


Discuss your requirements