Project Management
Background and Objective
Following a phase of rapid growth, Smith Institute for Industrial Mathematics & System Engineering saw many of their staff step into management roles for the first time. Individuals who were used to being hands-on problem solvers were now required to direct the work of others, manage teams, and shift their mindset from doing the work themselves to enabling others to succeed in project management.
Having had positive experiences with Impact Factory in the past – including a Project Management course in 2017 and a Storytelling course in 2021 – Smith Institute partnered with us once more to design a one-day Project Management workshop. The objective was to help new and emerging leaders build the skills, confidence, and tools needed to navigate this transition successfully.
The focus was on equipping participants to:
- Share responsibility with clarity and confidence
- Motivate and engage their teams
- Balance task, team, and individual priorities
- Encourage ownership and collaboration across the organisation
Programme Overview
Facilitated by two trainers, the day combined group discussions, coaching exercises, models, and practical frameworks. The environment was interactive, supportive, and hands-on – encouraging delegates to practise new approaches immediately and reflect on how to apply them in their day-to-day work.
Key Elements
- Exploring how delegation develops people, saves time, builds resilience, and strengthens trust
- Identifying strategies for engaging, supporting, and challenging team members with different levels of motivation and skill
- Clarifying the purpose of tasks to create ownership and motivation
- Setting the ground rules and expectations upfront through effective questioning
- Setting the ground rules and expectations upfront through effective questioning
- Balancing priorities to build stronger, more cohesive teams
- Using a practical tool to decide what to delegate and when
- Applying the three C’s: Clarity, Connection, and Check-In
Key Content
Participants engaged with a wide range of interactive exercises and frameworks, including:
- The GROW Model
- Feedback Framework
- Effective Questioning
- Positive Feedback Structure
- Underlying Message Exercise
Desired Outcomes
By the end of the programme, delegates left with:
- A practical toolkit of models and strategies to delegate with clarity and confidence
- An understanding of how to use delegation to build trust, resilience, and collaboration within teams
- Coaching and questioning techniques to empower colleagues and encourage ownership
- Greater awareness of how to balance task, team, and individual priorities to strengthen performance
- Confidence in applying structured approaches that reduce drift, improve accountability, and support development
Make an Enquiry
If you like what you’ve seen or have any questions, please contact us.
