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"Fantastic, from the very start it was not what I was expecting, but in a very positive way. It was very engaging and very inspiring and the time flew by."

"Had a wonderful experience at Impact Factory with Sheila and James on their Conflict Management Course.  Through practical exercises and debates exploring real situations, they have equipped me with a brand new set of tools that have already been put to practice when dealing with conflict at work and, surprisingly, at home too!  Great experience! The course gives you the necessary tools to better understand the dynamics of conflict by presenting real-life situations and exploring them to develop efficient conflict management skills."

'I attended a leadership course and it felt very personalised. They tailored the days to fit in with the different levels of experience of those attending. Both trainers were great at role playing situations making the sessions memorable and fun. Their support continues after the course thorough phone calls also. They have already helped me navigate a leadership challenge in the new year.'

"I went into the PowerPoint presentation course expecting to learn all about the tricks and bells and whistles that could be used when creating a PowerPoint only to learn more about myself. PowerPoint is the tool, I am the presentation. I never considered that a good presentation isn't about how good your slides look, but is more about how little you can put on them and keep the attention of the room. Tom, the trainer, was excellent, and was able to provide a wealth of experience into a few short hours, truly embodying the message he was teaching throughout. Not what I was expecting, and was, in fact, so much more."

"found the course very helpful and the two course leaders very insightful and knowledgeable. I liked the structure and set-up of the day, and liked how active and practical it was. Lots of insights to take away and I really appreciated the follow up resources and check-in. I especially appreciated how the leaders tailored the session to the participants and listened to us throughout to help target the activities to us."